Return & Refund Policy
We want you to be satisfied with your purchase.
30-Day Return Policy
You may request a return within 30 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging whenever possible.
- Proof of purchase is required.
Return Shipping
Customers are responsible for return shipping costs unless:
- The product arrives with a verified mechanical defect.
- The incorrect item was shipped.
- The item arrives damaged due to our error.
For approved mechanical defects, we will provide a prepaid return shipping label or reimburse reasonable return shipping costs.
Mechanical Defects
If your product has a mechanical defect, please contact us within the 30-day return period and include:
- Your order number
- Photos or videos showing the issue
- A description of the defect
Our support team will review your claim and provide return or replacement instructions.
Refunds
Once your returned item has been received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be issued to your original payment method.
Shipping charges are generally non-refundable unless the return is due to our error or a verified mechanical defect.
Non-Returnable Items
Returns may not be accepted for:
- Products damaged through misuse or abuse
- Products modified after delivery
- Items returned after the 30-day return period
- Products missing significant parts or accessories due to customer negligence